RetentionShopify app

Loop

Subscriptions your customers love to manage. As a certified Loop partner, we set up and manage Loop – the subscription platform built for Shopify.

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Loop on Shopify

Recurring revenue, without the churn.

Subscription revenue is more predictable than one-off sales, but a clunky program costs you trust. Loop adds subscriptions to your product pages, cart and customer portal, with the flexibility customers expect – skip, swap, pause and change frequency.

We plan, build and manage the program – plans and pricing, delivery rules, the portal and the Klaviyo flows around it – then keep improving retention every month.

Loop SubscriptionsShopify
Subscription journeyFirst order · SubscribedDay 0Email · Manage your planDay 1Order 2 · ShippedWeek 2Portal · Swapped productAny time
Subscription renewedAutomatically

What we set up

Everything your subscription program needs.

  • Subscribe on product pages

    Subscribe-and-save options on product pages, in the cart and in the customer portal.

  • Customer portal

    Skip, swap, pause and change frequency – customers manage it themselves. True self-service alone can be the business case.

  • Delivery rules

    Delivery schedules, availability and lead times checked down to the postcode, with Zapiet.

  • Bundles and prepaid plans

    Build-a-box bundles and prepaid plans that lift order value and lock in loyalty.

  • Subscription flows

    Welcome, upcoming order, failed payment and win-back emails and SMS in Klaviyo.

  • Ongoing support

    We manage Loop after launch and keep improving retention every month.

Expert strategic counsel, unparalleled insight and consistent support all while delivering on time and above expectation.
IKUChief Marketing Officer

Why Loop

Lower cost. Happier subscribers.

Certified Loop partnerWe’ve completed migrations from Recharge, Appstle and other platforms for Australian brands.
Lower cost per subscriberLower software costs than Recharge and older Shopify subscription apps.
Built for ShopifyDeeper native Shopify integration and a more modern customer portal.

Migrations

Moving from Recharge, Bold, Appstle or others?

We migrate active subscribers, products and order history to Loop with minimal disruption – subscribers keep their plans and next order dates, and billing cutover is smooth.

Talk to us about migrating

FAQs

Common questions.

Ask us anything

How long does a Loop implementation take?

A typical Loop implementation on an existing Shopify store takes four to six weeks, depending on complexity. Migrations take longer and depend on the size of your active subscriber base.

Can you add subscriptions to our existing store?

Usually yes, without a full redesign. We review your current setup and recommend the lightest-touch approach.

Can you handle complex delivery rules?

Yes. We use Zapiet for delivery scheduling, postcode-level availability and lead times – important for fresh and regulated products – and can set up carrier-specific rules and custom purchasing logic.

Will subscribers need to re-enter their payment details?

Usually not. Whether saved payment methods transfer depends on your current platform and gateway – we confirm this during planning and avoid asking subscribers to re-enter cards where possible.

Grow your subscriptions.

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