About Us


We deliver proven return on investment through digital strategy, marketing automation and website design.

Client retention rate: 99%*.

Astronaut is a digital strategy and marketing agency. In 2024 alone, websites and campaigns managed by Astronaut generated over $100m revenue for our clients.

We work in industries including retail, real estate, manufacturing, health, government, entertainment & more.

It’s our mission to achieve positive commercial outcomes for every client. Ultimately, commercial outcomes are what we sell. Outcomes are why clients engage us and why they stay. Outcomes are why our client retention rate is 99%*.

Our proven method emphasises lead generation and revenue conversion, and delivers results such as:

  • 7x increase in sales
  • 16x return on website and SEO spend
  • $18m online revenue growth in 12 months.

We work on a fixed price basis and provide a constantly engaged team to support and accomplish commercial objectives. Our company directors are hands-on and steer our teams and strategies.

* Retained clients remaining with Astronaut for 2+ years.

 

Andy Howard, Director

  • Over 20 years’ experience in digital strategy & innovation, digital marketing, website design and user experience (UX). International experience in the UK and USA.
  • Globally recognised for commercial website design success, including a global UX Award (1 of 10 annually worldwide) for effectiveness.
  • Australian Web Awards judge.

 

Andrew McLeod, Director

  • Over 15 years’ experience in website design, digital marketing and copywriting.
  • Over 12 years’ experience as a commercial and IP lawyer to businesses, Government and NFPs.

Our Services

Services


Digital Strategy & Innovation

Digital transformation that works. Engaging customers using data insights, personalisation, new technology and conversion strategies.

We help our clients implement new digital strategies and technologies that improve customer experience, increase revenue, accelerate efficiency and reduce costs. ROI from these initiatives can be rapid. Industries include retail, real estate, manufacturing, health, government, entertainment & more.

Web Design, Build & Management

Our websites are sales machines. Brochure websites, lead capture websites and eCommerce websites – with CRM and ERP integration.

We don't hand over a new website and disappear. We closely measure our work with user experience and conversion rate optimisation tools to keep optimising for better leads and more revenue once websites are live. Our preferred platforms are WordPress and Shopify. New builds and redesigns.

Marketing Automation

We generate millions in ongoing client revenue through marketing automation. Email, SMS and ad lists on autopilot.

We implement, manage and optimise marketing automation solutions that put marketing communications on autopilot and leverage AI. Fully automated customer journeys across email, SMS, website personalisation and lead generation drive repeat sales and grow customer lifetime value. We are certified Insider and Klaviyo partners.

Analytics & Data Insights

We turn complex GA4 and other data into clear insights with live, customised reporting dashboards.

Live ROI and key metrics available 24/7. We custom-build and manage Looker dashboards to surface trends and provide actionable insights from disjointed Google Analytics 4 and other data. Our dashboards are used in industries including retail, banking, health and tourism to track conversion journeys and measure marketing ROI by channel.

Values


Get it done

Your growth is our job. Our model commits us to the long-term delivery of results for every client. If we don’t deliver we expect clients to leave. We could’ve said we ‘act like an owner’ or are ‘results-focused’ but that’s not doing our accountability justice is it? The outcomes we achieve determine our own future.

Report the truth

You know those vague digital marketing reports with vanity metrics like ‘impressions’ that look like they’re spat out of a machine? We hate those. Our reporting is brutally transparent and focuses on metrics that matter to you. It’s absolutely black and white as to how our work hits your bottom line.

Go the distance

Astronaut is built for long-term client partnerships. We don’t do one-off projects. We’re a true partner. We choose to be in it for the long haul to maximise our impact. We still work with our first client and we’ve helped the them achieve decade-long growth. We think that’s awesome. It’s what we’re here for.

Enjoy the flight

Along the way we’ve established relationships that we value enormously. The outcomes we achieve are as important to us as how we get there. We act with integrity, play as a team and like to celebrate the wins along the way. Client service is as important to us as the work itself. Ask our clients.

Clients

Chief Marketing Officer
IKU

"Expert strategic counsel, unparalleled insight and consistent support all while delivering on time and above expectation."

Director, Strategic Communications
NSW Health Pathology

"What you bring to the team and organisation is beyond what we ever imagined."

Chief Marketing Officer
Newcastle Knights

"Our wildest WordPress dreams have come true! A really seamless team effort."

Chief Marketing Officer
Reflections Holidays

"In five years’ time, the cost of the rebrand will 10x itself."

Managing Director
Maxwell Recruitment & Training

"We've had great commercial success for over 10 years. Astronaut works hard and is fun to work with."

Chief Executive Officer
Pacific Smiles Group

"Online bookings improved during FY 2024. Group revenue is up 8.7% year on year to $179.8m."

General Manager
Precast Pools

"We're blown away and are well beyond where we expected to be at this stage."

Managing Director
Forsythes Technology

"Astronaut rapidly added immense value to our business and continues to deliver."