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Retention Marketing

Automated email & SMS retention marketing running 24/7

Astronaut retention marketing programs generated millions in tracked annual revenue for Australian clients – from automated email and SMS journeys running around the clock.

We implement, manage and optimise marketing automation solutions that put marketing comms on autopilot and leverage AI. Fully automated customer journeys across email, SMS, website and lead generation drive repeat sales and grow customer lifetime value.

We use Klaviyo and Insider to get your customers buying and booking again and again. Modern platforms are disrupting martech incumbents with smarter, leaner, cost-effective solutions and rapid time-to-value.

We hear a lot of frustration in the market about martech software fees and it’s completely justified. There are some monolithic platforms out there that cost a bomb, not just to licence, but to implement and operate – yet despite the massive spend many brands struggle to see a return.

Contact us if you’d like to tune up your ROI or migrate from legacy tech to a better platform.

Platform selection

Evaluation and advisory on the best fit for your organisation.

Martech implementation

Automation and customer data platform (CDP) strategy, sorted.

Ongoing optimisation

Rapid time-to-value and continuous improvement.

Rebuy and rebook journeys

Proven strategies to encourage customers to buy and re-buy.

Segmented campaigns

Segmentation using the attributes that matter.

Personalisation

Automated and personalised SMS, email, website content.

Ad lists

Segmented and targeted ad lists for Google, Meta, etc.

Data analysis

Detailed database segmentation, data analysis and reporting.

Modern software

We are certified Klaviyo and Insider partners.

We implement, manage and optimise best-in-class marketing automation solutions that put marketing communications on autopilot and leverage artificial intelligence (AI). Fully automated customer journeys across email, SMS, website personalisation and lead generation are designed to drive repeat sales and grow customer lifetime value.

We don’t just operate software; we build and optimise automated systems designed to deliver a measurable return on investment (ROI). We use automated marketing communications to nurture leads, grow revenue from existing databases and encourage repeat purchases.

Our approach is built on proven strategies and leverages AI to ensure every message is relevant and timely. These tailored, AI-powered strategies use detailed customer data to deliver the right message at the right time, increasing engagement and sales. We turn your customer data into a powerful asset. Our detailed database segmentation, data analysis, and reporting provide clear insights into what’s working and where there are opportunities for growth.

Ready to turn your customer database into a revenue engine?

Contact us to discuss your retention marketing goals. We typically respond within one business day and can have a proposal to you within a week.

Personalised email and SMS are on autopilot to grow customer lifetime value.

Capabilities

  • Klaviyo
  • Insider
  • Shopify
  • RMS

Industry Expertise

  • FMCG
  • Tourism
  • Retail

Recent Work

FAQs

  • How do I get started?
  • How long until I see results?
  • What platforms do you work with?
  • What does "ongoing optimisation" actually mean?

Contact us for an initial discussion. We can generally catch up with you within a few days of your enquiry. We’ll discuss your goals, where you’re up to and your existing marketing technology. If it’s a fit, we’ll come back to you quickly with a project plan and proposal.

Our typical implementation time is six weeks. At the end of this implementation period, we expect to have campaigns and journeys live that are driving additional revenue.

We are certified partners for Klaviyo and Insider — two of the most capable and cost-effective marketing automation platforms available today. Both offer significant advantages over legacy martech platforms, including faster implementation, lower total cost of ownership, and native AI features. We can integrate with most CRMs and data sources.

Once your automations are live, we don’t just leave them running. We monitor performance, A/B test subject lines and content, refine audience segments, and identify new journey opportunities. Most clients see meaningful uplift in revenue and engagement metrics within the first three months of optimisation.